A female security officer has spotted an abandoned bag with the words 'Giraffe To Go' on the side, inside a lift of Heathrow airport's Terminal 5. The woman talks urgently but calmly using her walkie-talkie. She needs to report it to her controllers as a suspicious package but may turn out to be an innocent lunch bag left by a hurrying and absent-minded passenger, realising their flight is about to close, instead of a bomb left by a malicious terrorist. The lady bends down to give as accurate description as she can before airport police arrive to determine how serious the treat is and possibly order a costly evacuation. From writer Alain de Botton's book project "A Week at the Airport: A Heathrow Diary" (2009).